FAQ's

Mobile physiotherapy is physiotherapy provided outside a traditional clinic environment, such as in a person's home, workplace or community setting.

The type of physiotherapy provided depends on the person's needs, assessment and the environment in which treatment takes place.

Peakform Physiotherapy currently services:

• Geelong
• Bellarine Peninsula
• Surf Coast
  Please contact us to confirm whether your location is within our service area.

Private clients generally do not require a referral to make an appointment with a physiotherapist. 

However, referral or additional documentation may be required for some funded services or schemes, including NDIS, DVA, Medicare arrangements, WorkSafe Victoria or TAC.

Please contact us if you are unsure about your requirements.

Your initial appointment may include:

• Discussion of your main concerns
• Relevant medical and health history
• Physiotherapy assessment
• Discussion of your goals
• Explanation of assessment findings
• Discussion of treatment options
• Exercise or other physiotherapy interventions where appropriate
• Development of an individualised plan

The exact assessment and treatment will depend on your circumstances.

Wear comfortable clothing that allows you to move easily.

If relevant, have your medical reports, imaging, medication information, mobility aids or other relevant documents available for your physiotherapist.

Medicare funding arrangements depend on your eligibility and the relevant Medicare program.

If you are accessing physiotherapy through a GP Management Plan or another Medicare pathway, relevant referral and eligibility requirements apply.

Please contact us if you would like to discuss your circumstances.

Private health rebates depend on your insurer, level of cover and policy.

Peakform Physiotherapy can provide an invoice for eligible services. Please check with your health insurer regarding your individual rebate and eligibility.

We request at least 24 hours' notice where possible if you need to cancel or reschedule an appointment.

Late cancellations or missed appointments may incur a fee. The applicable cancellation terms will be provided when booking.

Yes. Depending on requirements, workplace services may include workplace assessments, ergonomic education, manual handling education and return-to-work rehabilitation.

Group exercise services may be available in community or aged-care settings.

Please contact us to discuss current programs, suitability, location and fees.

You can contact Peakform Physiotherapy by:

• Online enquiry
• Referral form
• Email
  We will contact you regarding availability and the next steps.

For community-based services, payment is due within 7 days of your appointment, after you receive an invoice. We’ll email invoice with convenient payment options included.

Coverage for physiotherapy depends on your private health insurer and your specific level of cover. Rebate amounts can vary between providers and individual policies. We recommend checking with your health fund for details on your entitlements.

If you have any other questions or need further information, please don’t hesitate to contact us. We’re here to help and would be happy to assist you.

Hands-on treatment may be used where it is considered appropriate following assessment.

Physiotherapy may also include exercise, education, functional training and other interventions depending on your presentation and goals.

Peakform Physiotherapy may provide services to clients with eligible and approved WorkSafe Victoria or TAC claims.

Funding and treatment approval are subject to the relevant scheme and individual claim.

Please contact us before your appointment to discuss your referral and claim requirements.

Peakform Physiotherapy may provide services to eligible NDIS participants where appropriate.

Funding arrangements depend on the participant's plan, funding type and applicable NDIS requirements.

Please contact us to discuss your circumstances before commencing services.

Yes. Physiotherapy may be provided to eligible clients accessing funded aged-care supports, including Support at Home where applicable.

We can liaise with the relevant care provider or funding representative, with appropriate consent.